This class will be taught by Rinnai’s Regional Service Manager, Mike Parker and will prepare you for a wide variety of installation and service scenarios. Whether you’re a seasoned pro when it comes to tankless or you’re just getting started, this class is sure to teach you plenty.

Topics include:

• Basics of Installation
• Setting Parameters
• How to Handle Fault Codes
• Tearing Down Units
• Demand Duo Hybrid Systems
• Most Common Tech Support Calls

Attendees will come away from this course with a great understanding of how to handle Rinnai’s residential and commercial units and well as the confidence to resolve any customer’s issues.